Tuesday, July 5, 2011

Globe vs. Smart



Elements of Retail Mix:
  • Type of Merchandise/Service
  • Variety and Assortment of Merchandise/Service
  • Price
  • Level of Customer Service

Have fun! :)


33 comments:

  1. LEONA HERNANDEZ: i personally is a globe subscriber, i choose it for many reasons especially when it comes to "signal". on my personal experience when i am logging in ladies dorm 8 my roommate was a smart subscriber but eventually she switch to globe because she cannot get any signal of smart in our room, not like us, globe user we have full signal inside and out of the dorm.

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  2. Romanica HernandezJuly 6, 2011 at 4:48 PM

    For me, globe’s UNLICALL is better than smart’s UNLICALL, because at globe when i registered to 8888, i can immediately make unlimited calls. While in smart, my cousin told me that it is required to add prefixes, first asterisk (*) then 6400 plus the 11 numbers of the person you will going to call. Since, our contacts do not register the prefix (*6400), it is needed to type it every time you make a call. Another thing about Smart “unlicall” is that it cuts the call every five minutes, so you have to redial. What if when you redial and hear that “the line is busy now” it is difficult to get through with your calls.

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  3. Kennedy Sonaco: I am a Smart subscriber for a couple of years and was satisfied with their services. Signal strength depends on your location. There are some areas where signal for Globe is strong and some areas also for Smart. I mean, well i do have signals every place i visited, not to mention the numerous free calls i got from them(by the way, my friend says SMART again has free calls every 2am-5am, im not just sure though if by the time you read this they still have that promo/privileges or should i say technical problems). And so, i could say SMART had been a dear friend to me for quite some time.

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  4. I’m a Globe and TM user, what I love of being Globe or TM subscriber is their load and promo offers. Globe/TM really captures people with their low prices that maybe the reason of giving them the tag name “sim card ng masa”. Compare to Smart and TNT (smart’s sister company), Globe have the lowest load and promo offers that even the grade school/ kinder garten can afford. In TM, they have the 5peso load that you may register Sulitxt to make 25 SMS and in the same price, 15mins mobile internet, you can browse in different sites and upload pictures at the very low price (wow!). They also have unlimited text to all network in just 15pesos. And based on my experience, this UTXTALL offer of globe can even text to Saudi Arabia's roaming numbers, that in other network is equivalent of 1peso load. Does smart have this kind of offers and low price? I don't think so. :)What can I say more? Maybe that’s the reason why there are millions of smart or even other networks are switching to Globe nationwide.(TXTPower)

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  5. NICO DAYNE A. SANTOS....I think smart subscibers is the best network in the world of loading .Because it has a signal strength that everyone wants and most affordable than globe.It easy to connect and it has many promos like plug-it, pocket wifi, microsim, sim only,canopy, wimax that creates everyone easy and enjoyable..As a customer I enjoy surfing the net with the used of smart bro because of its reliable signal strength, promos, power features and its nationwide coverage..Look, Learn and see what is the difference,, search it in youtube:just type smart bro vs. globe tattoo. and see the reality..SMART IS ALL WE WANT. saan kapa...????smart ur the best among the rest...

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  6. Smart has provided wide signal(by means of mkng cellsites even tru remote areas) that have reached even the remote areas w/c gvs an opportunity for US to send a message,browse the internet,call and chat our frnds and relatives w/o req. us to raise our cp's just to acquire a signal.
    In terms of pricing,with just buying the sim card you could already fgure out whch network offers lower price.……
    In addition, its subsidiary -talk and text,provdes affordble promos to customers.

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  7. Victor Salting

    Smart has a lot of promos which is very useful and even if you only have 15 pesos at hand you can afford to enjoy smart promos and not just regular loads. The problem with globe is their can not handle very well the number of users such that there are more issues of delayed messages which sometimes don't ever come to the receiver. In smart even if you are around a farm area you can notice that the signal strength is high

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  8. Rosewin Tapia


    im TM SUBSCRIBER what i like about globe is their pointing system where you can get or redeem items that you can use for free just load and you can get points as easy as that ..SMART i don't know if they have this kind of promo but for me GLOBE/TM is the best..

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  9. NIKKY BULAWIT
    MKTG2-1

    For me, smart is the best, i personally enjoyed being smart subscribers,it gives me lots of offerings and promo like SMARTALK 25 that gives me unlimited call and text with just 25 pesos only ,about the signal? i think it depends upon the place,but if you go in some remote areas smart signal is strong rather than globe and smart also offers different offerings like SMART BRO AND SMART MONEY and smart is the first telecommunications that offers SMART PADALA,that can send cash from abroad to the Philippines in more convenient and affordable way(all at the speed of text) kaya ba yan ng globe?? by the way for all eraserheads fans out there you can watch eraserheads final concert video for FREE (ONLY FOR SMART SUBSCRIBERS)
    GO SMART!!!

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  10. Renzie Jan P. Baguio: Yesterday, I just got a remittance from my mother who's working abroad using G-Cash(Globe Cash). To claim the money, I just presented one valid ID and showed the text message from G-Cash as a proof of remittance. Their staff gave a card that shows the benefits and advantages of G-Cash from others. It includes a list of other banks and pawnshops where I can also claim my money when ever there's no G-Cash outlet near by. As to my experience, I find the customer service of GLOBE very fast, convenient and reliable. This is just one of the proofs that GLOBE gives perfect ways of connecting people around the globe. GLOBE just shows us how flexible and complex the services they can offer to us. GLOBE doesn't just give us connection to the world though simple text messages, internet connection and calls, but also through other ways just like that of remittance. GLOBE is a big company who can provide bigger things to people. As it says, "Sa GLOBE, abot mo ang mundo."

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  11. Smart provides their users an easy communication along others. They give proper accommodations by the customer service.

    Usually, older people and some teenagers are the active users of Smart because it's the "nakasanayan" sim before and in present.

    Smart Telecom. offers many affordable promo for the users and they already have THAT name in the industry and their IMPACT to people.

    According to some active users, Smart Telecom. was the first one who provide/release the broadband for the laptop.

    Ariane Santos
    MKTG2-1

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  12. in GLOBE ''ABOT MO ANG MUNDO''

    .. many promos that is affordable..
    .. like ..
    Astigtxt for TM subscribers 2 days unlimited texting for 15 pesos only.
    Promos like Rewards that can be get from loading your account.
    From loading you can acquire POINTS and can be convert to text promos in case of emergency, by means of 1 peso load you can redeem 25 text more
    IN TM ASTIGTXT SA LAHAT means for 15 pesos you may avail 150 text to all network for 1 day.
    UnLICALL TO ALL NET is also available in globe na.
    Other network '' NANGANGAIN NG LOAD'' because of so many free tones we call it ''free'' but the load was deducted for the second atempt.
    .. others.. Kapag nagkamali ka ng type sa KEYWORD for subscribing may bawas ng 1 sa balance mo ! sa globe or tm kahit kulitin mo pa si 8888 walang bawas.
    the recent news says that the smart telecom wants to have a partnership with sun .. but globe objects .. the question is why smart wants to have other partner??? (di na kayang mag isa )

    .. In terms of Promotion ..
    globe have so many advertisements in the television with diff. artists like .. SARAH GERONIMO,VICE GANDA,CESAR MONTANO,etc.

    .. globe have what we call GCASH for OFW ..

    .. globe is world wide so many outlet.

    Ma.Cielo P. Arong
    MKTG2-1

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  13. CRISTONI A. MACARAEGJuly 10, 2011 at 1:29 PM

    I’m a smart user before because my mother’s sim card was smart. But when I try to use Globe, I see that there is much difference with it as compare to smart.,
    Let me cite some of them. TM, as a part of Globe Company, had very affordable load and promo offers. They have the “Tingi Load” that we can use even where we are, their lowest load, 5 pesos. They also have their lowest Unlitxt for one day, for as low as 10 pesos and had no maintaining balance. And in fact, they are quick in giving their response. Unlike with smart they must always have a 1 peso maintaining balance. Yet, Globe had Broad assortments of their merchandise; it gives more promos and trying to have more for their consumer, for them not go to other companies.
    Gusto ko yung promo nila na kapag nag-load ka may equivalent na points sa kanila at pwede kang magredeem ng other promo nila or gadgets as well. Sa smart, wala ata yun.
    With regards to the signal of the two cell sites, I think we can acquire more signal in some other places.
    Globe connects us through call&text, internet and also in remittance. They have their G-CASH. And Globe is known internationally. For they also have the “Kababayan Sim” and affordable call rates abroad.
    We can’t say that Smart had its reliable signal or had it much than Globe just for one video in YouTube that is on how people use it and know that MANY PEOPLE will choose Globe. That is simple yet TRUE!!!!
    And now, I’m trying to force you na lumipat na., now na! Mag-globe ka na!
    Dahil sa Globe, abot natin ang mundo!

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  14. Smart Communications is the Philippines' leading wireless services provider, and I prove it myself.
    I am a loyal Smart subscriber, since then until now. Smart has 45.6 million subscribers. Their sims are very affordable. For only 30 pesos you can get one.

    Smart promos like UNLI25, UNLI15 are very affordable. In UNLI25 for only 25 pesos you get unli call and text for one day. In UNLI15 you unlimited text for one day plus 3 free text messages. In Talk N' Text promos like U10, T20. In U10 for only 10 pesos, you'll get one day unlitxt, unlike globe you will need 15 pesos before you can subscribe to unlimited text. In T20 for only 20 pesos you 'll get unlicall and unlitxt.

    Wherever I go I got a stronger signal than Globe. In every retail store there's there's a loading outlet in Smart.

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  15. globe telecommunication is better than smart.in terms of no. 1, signal. i have observed this because i am a smart user before. also when i register to unlitext, at night it troubles me its hard for me to receive messages and the worst i cant send my messages eventhough i have load.also in promotion to register there are lots to choose, affordable and easier; unlicall and text and the new with internet.also in reward points given when you load, you can earn this and use to register another promo.and retail stores are just there whenever you need load. in "abot mo ang mundo" you are still close to your love ones eventhough they are in abroad.

    sa globe abot mo ang mundo!!

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  16. i can say that smart promotion in terms of UNLI it is affordable in just 15 pesos you can register in unlitext plus 5mins call. and now smart offered unlicall and text just 25 pesos. it is easier to register in smart than to globe unlicall and text. In Globe,you are experienced bothering because you spend time to send in 8888 and worst you still not register in promo you also feel haggard face!and inis...:)



    other promo of smart that never experience in globe is the the credit load. it is known as "sakloload"in time of emergency that you need load<that you cannot find any convenience or sari-sari store in your place. just dial *767,and smart gives you 4pesos load to text in all network. you will pay it through the next loading. san ka pa? Smart ka na!!!

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  17. Smart offers many things that far surpasses globe,it offers promos that are more affordable and reliable.It also provides its users better signal coverage w/c is a very big deal to us.

    Francis Raphael M. Salvador
    MKTG2-1

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  18. Globe has a better customer satisfaction than Smart in terms of its promos and signal. I am NOW a Globe user because in my elementary days I used to be a Smart user and I've experienced the "no signal" & "kain ng load" problem with Smart that's why I've tried Globe when I met this problem with Smart. In my high-school days and until now I am satisfied and most of the times enlightened to the new promos introduced by the network. Some of the promos that I am talking about are the redeemable points and the SUPERUNLI that enables you to call and text all day and night provided by the network.

    sa GLOBE abot mo ang mundo!

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  19. Most of the subscriber here in the country are SMART subscriber. In fact, 60% of the total number of subscribers uses SMART. it simply tells that, there are more satisfied in SMART network than GLOBE

    Joemar Claus
    MKTG2-1

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  20. SMART applies rapid, relentless, and relevant innovation. SMART makes technology work to fit the needs of their subscribers. In fact, SMART operates the most extensive and modern GSM NETWORK AND INFRASTRUCTURE in the country. They also offer the NATIONWIDEST 3G COVERAGE from video calling to high-speed internet access and social networking. SMART also have their M-COM TECHNOLOGY which opens the gateway to a whole new world of wireless financial transactions. Most of all, SMART’S MOBILE SATELLITE SERVICE uses the ACeS technology which covers the entire Asia-Pacific Region

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  21. o db? san ka pa? sa smart na.. :D

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  22. ana marie aubrey e. dinioJuly 10, 2011 at 7:37 PM

    SMART is much more than a service company, it also offers extension for business..they also have the flexibility to find the right bundle of services that is right for their customers…. And good thing about smart is that, it provides wide signal, specially in mountainous places. :D.. oha oha… I experienced it when we visited in Laur ( church activity ).. my globe doesn’t have Signal, but when I checked my Smart, “lakas ng signal”. And signal is one of the consumer’s basis in choosing their trusted network….

    Kaya.. Smart ka na!!!! :D

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  23. Globe offers us affordable promos that everyone can afford. Personally,as a globe subscriber I could say that their services are accessible to everyone. Their offered services fits each of our personal needs. They also provide internet services for their subscribers unlike other networks. In terms of signal, I could say that GLOBE has a stronger signal even in the remote areas in the Philippines. They also provide affordable long distance call and text promos for us to stay in with our love once who are working abroad. Globe is frequently as over subscribed network but for me it is just their means of helping people to communicate.


    Sanya Morales
    Mktg 2-1

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  24. Regilda Anne SantiagoJuly 10, 2011 at 8:00 PM

    Globe is definitely the best. It has a wide range of different services(sulitxt,unlitxt,superunli,mysupersurf,etc.) that can be easily registered after sending a message to 8888. Also, whenever you reload your sim number, you earn points that you can redeem to the network.

    One special advantage for being a Globe subscriber is that you can easily activate your mobile GPRS. I, for an example, can browse even without a load balance.

    In terms of broadband, it's Globe that is the fastest. I have tried the other one and it took me refreshing the webpage thrice to show it's full page without anything missing. But in Globe, it just take seconds.
    You can reload your sim for as low as 10 pesos. Well, you can reload for as much as you want depending on the service you'll register. You can even share a load to anyone by following the proper instuctions.
    And one more thing, customer service in Globe is always available. I once found difficulty registering SUPERUNLI and I called the customer service line, and there I got my explanation to why I can't register. TOO MANY SUBSCRIBERS HAVE SENT THEIR REQUESTS.

    So, did that explain that Globe has more subscribers than Smart? Well, I think Globe really makes the line 'ABOT MO ANG MUNDO' possible for everyone.

    Ma.Regilda Anne Santiago
    Mktg2-1

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  25. Karryzzz (Mariz S. Morales)
    Mktg 2-1

    Halos lahat ng tao ngayon ay naka GLOBE na, bakit? Dahil mura ang unlitext at unlicall. Hindi lang un marami pang offer ang GLOBE na wala sa SMART! Una, pwede kang magredeem ng points mo. Paano? Sa pagloload mo pa lang ay makakaipon ka na ng points magagamit mo ito pag emergency. Lalo na pag ikaw ay kapos sa pera. Samantala ang SMART walang ganung promo! Pangalawa, nagkakaroon ng libreng tawag ang GLOBE inaannounce nila ito through their website and messages. Sa SMART nagkakaroon nga pero saglit lang. Pangatlo, mas mura ang unlicall sa GLOBE hindi katulad ng sa SMART 25php nga unlicall pa lang, hindi katulad ng sa GLOBE sa 25 pesos mo unlicall and text na sya 24 hours! Eto pa, pag tatawag ka malakas ang signal eh sa SMART kailangan mo pang lumabas ng bahay o kwarto mo bago ka pa makatawag. At pang-huli sa GLOBE maaari kang manalo ng iba't ibang hi-tech na gadgets like IPAD, C3, at marami pang iba. Hindi lang un, you can also win a load. Just log on lang to: www.grabagold.com mag sign in lang then yun na. oh di ba madali lang. Kaya naniniwala ako sa tag line ng GLOBE "ABOT MO ANG MUNDO" so what are you waiting for? mag GLOBE ka na! :)

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  26. SMART offers affordable and reliable promos for their subscribers. About the signal, yes I believe it depends upon the place but SMART really has a wider coverage in remote areas as compared to GLOBE. :D

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  27. Globe is more convenient to use than Smart. You can load in any denominations that will fit the consumers needs. You can use it anywhere you are because it is very accesible.

    because as Globe says "abot mo ang mundo."

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  28. JOY SALVE H. BELONIO...

    Before I set my foot here in CLSU, I was a SMART user. But after I moved here, it only took me less than two months to finally switch to GLOBE, TM specifically. To dig the reasons up, I realized that SMART Telecomunications do not have a vast range of network connections for their subscribers. That is why I hardly get SMS from my family and relatives from afar. SMART also steals my load without any good reason at all. But anyway, GLOBE/TM is still the better because it has PROMOS and most especially the REWARD POINTS and ITEMS that can be redeemed which satisfies their subscribers. The recent ITEM I do like is the TMCOMBO40 which only requires 40 points, thus giving their customers 40 minutes of call and 150 SMS to TM/GLOBE. In addition, I like it, personally, because I do not have to spend 40php to acquire that privilege. In terms of CUSTOMER SERVICE, I did pay our Broadband Bill at SM Baliuag. Of course, based on my experience, GLOBE Telecomunications value their customers in a way wherein when I entered their office/store, the Security guard hands me a 'number plate', then I would just seat on a comfortable couch while I wait for my number to be called. Well, there's still more but I'll leave it for my other group mates to share. Have a nice day!

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  29. In SMART,,International calling and texting is now easier and affordable with Smart's International Services.you can also Perform financial transactions thru your mobile phone with Smart Money and Smart Mobile Banking!,,SMART MONEY is is a reloadable payment card that may either be accessed through a Smart mobile phone or a MasterCard powered card, similar to a debit/cash card. Smart Money enables Smart subscribers to manage their money from their mobile phones wherever they are, whenever they want.SMART MOBILE BANKING(MBS) is is an innovation that provides banking convenience to Smart Buddy, Smart Gold and Infinity subscribers in a safe and secure way. MBS allows subscribers to manage their enrolled accounts using the Smart Mobile Banking Menu. What more??,,Internet browsing made affordable only by Smart.Only P10 for 30 minutes.text messaging service offers convenience and assured delivery at the most affordable price packages. SMART's voice service is backed by the most extensive GSM network in the Philippines.
    well,there are differences between smart and globe,,they also have advantages and disadvantages for us users/consumers.
    good day everyone!!
    JEOMARIE CLAIRE T. DOMINGO
    MKTG2_1

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  30. for me, globe is the best! the first thing i liked in globe is their signal this is important for me because some of my close cousins and also my two older sisters are far from me. Our communication is through texting, and because of the good signal in globe i can easily contact them wherever i am especially when there are emergency. And also with Globe we are keep in touch with our love ones, relatives and friends through their affordable promos!!

    charry gonzales
    mktg2-1

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  31. rachelle may antonioJuly 23, 2011 at 8:28 PM

    i'm a globe user and i am having a great time using the sim.there are lots of promos that can serves its customer a better service.
    globe have also the ability to have an affordable promos that you can use abroad to contact your beloved while smast locks it..its not affordable "kasi nga naman kung kainin load mo..ay !grabe..lalo na pag nagload ka through prepaid card.."

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  32. RONNEL RELAO
    MKTG2-1

    well, i guess smart is better than globe, why? because smart is the only network which is directly connected to FACEBOOK, meaning smart is more high-tech than any other network.that why we can see at the left side of the screen some advertisement of smart because it links directly to that particular site. for addition, smart is techy because it is the only network supported the MYTV phone of nokia...well, i guess that is the first tv phone here in the country, therefore I conclude, Smart is better than globe

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  33. i tried to be a globe subscriber before and unfortunately i was very disappointed because most of the time i cannot send messages, access a call and internet, in short no signal at all,and it made me annoyed. so, after those experiences i changed my network into SMART, until now i am a SMART user. so happy to stick in this network,,,,

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